The questions people ask before they call

It's priced per engagement, based on how many seats you want and how much of the function we run. There are three fee types and nothing else: a monthly retainer for the function, a seat cost per person onboarded, and a marketing service fee that sits inside the price of each project you accept. Matt will give you the number on the first call, not a range.

First calls happen inside the first month. A new rep on a long-cycle commercial sale takes about five months to produce at full rate, and we say so up front. Setup, recruitment and training run in parallel, so the first seat is on the phone while the CRM and calculator are still being finished. Matt will give you a date for your product, not a generic one.

We replace them at our cost, and the seat fee stops the day they leave. It resumes only once the replacement reaches the benchmark held by the person they replaced. You never pay twice for the same ramp. In-house, one hire who doesn't work out costs around $71,000: three months to assess, three to manage out.

No. Retainer and seat costs are paid monthly in advance, and contractor terms are reversible on both sides. The pace of the build is yours to set.

Matt Cooper, with team leads on the floor in Bali. You're not managing anyone remotely. Calls get reviewed, numbers get reported every week, and Matt sits in your weekly review.

Our people are native English speakers who have sold into your market, they work your hours, and they sell under your brand. We never hide where the floor is. We've also never had a client lose a deal over it.

Because we're not selling call-centre hours. The floor is in Bali because it costs less to run an office here. The people on it are Western sales professionals who have sold into the markets they call, and a modest seat cost here is life-changing income for them, which is why the people competing for these seats are strong rather than the bottom of the market.

No. Commercial solar is where we started and where we're deepest, and the model works anywhere the sale takes months and the deal is worth the wait: energy, construction and trades, SaaS, manufacturing, professional services. If your sale closes in a week off a web form, we're probably not the right fit and we'll say so.

A lead generation agency gets paid whether you close or not. Our marketing service fee sits inside the price of each project you accept, so the only version where we win is the one where your numbers are hit. And we don't stop at the meeting. The rep who books it is the same rep who works the deal.

No. Most of our clients today are Australian, because that's where we started. The floor runs on whatever hours your market keeps, and every rep is recruited for the market they'll be calling.

It's the other half of the job. A rep without a deck, a calculator, a proposal and a website that converts is someone who has memorised a pitch. We build the material the sale runs on, and it's built by the same people who run the sale, so it gets used.